FieldHub, the fastest growing cloud-based CRM, accounting, and operations platform designed for the unique needs of security system dealers, and Affiliated Monitoring, the nationwide leading provider of live agent life safety monitoring services, are pleased to announce a partnership that provides new capabilities and an enhanced seamless experience for creating and managing monitored subscriber accounts.
FieldHub’s plug-in framework enables easy integration with monitoring center software platforms, making it an optimal solution for those dealers looking to increase efficiency, streamline operations and elevate the level of service they can provide to their subscribers. “This integration is a true win-win for the entire security system industry ecosystem,” said Miles Fawcett, CEO, FieldHub. “Dealers will benefit from an enhanced ability to create and manage their subscribers’ accounts through FieldHub’s platform while realizing the advantages of Affiliated Monitoring’s services.”
This announcement represents a significant advancement when it comes to offering a comprehensive solution for managing operations in a single cloud-based platform. “We are excited to welcome FieldHub, an established well-regarded platform in the alarm industry, to the family of CRMs integrated into Affiliated Monitoring,” stated Mike Zydor, Managing Director, Affiliated Monitoring.
Assessments from initial users has been overwhelmingly positive. According to Adam Jacobs, President of American Alarms in Des Moines, IA, “we are thrilled with how the FieldHub platform’s all-in-one approach has significantly increased efficiency and productivity. “He continued: “we are also delighted with Affiliated Monitoring and FieldHub’s collaboration in terms of their joint responsiveness with regards to our feedback, and the demonstratively seamless integration between the two platforms has already shown to offer significant value when it comes to optimizing our workflow.”
FieldHub will wide-launch the new integration with Affiliated Monitoring’s API’s as part of the company’s next major release, scheduled for the second quarter of 2023.
Affiliated Monitoring, Booth #23051, and FieldHub, Booth #30081 are exhibiting at ISC West, the leading security trade show in the U.S. ISC West starts March 28th through March 31st at the Venetian Expo in Las Vegas, NV. To schedule demos and briefings at ISC West, contact Affilated Monitoring at firstname.lastname@example.org , 800.296.9000 and FieldHub at email@example.com, 202.417.8196.
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FieldHub is the fastest growing all-in-one cloud-based platform designed specifically for the needs of security system installers. FieldHub offers a centralized SaaS system for managing leads and proposals, as well as project and field service management, inventory, recurring/deferred revenue management, and full accounting. For more information visit https://www.fieldhub.com/
About Affiliated Monitoring
Affiliated Monitoring is one of the largest and most innovative providers of security, fire, health and IoT professional monitoring services in North America. From world-class redundant monitoring centers in Texas and New Jersey, Affiliated's talented monitoring agents and technology platform power the growth engines of thousands of companies. For more information visit https://www.affiliated.com/